Terms and Conditions

Payment Shrapnel Design offers 3 types of payment.

1. Our website offers secure credit card payment for single or multiple item purchasing including customized products.

2. Call us at 1.604.568.7280 to make a credit card payment over the phone and we will be happy to answer any questions you might have.

3. Mail us a cheque with a purchase order. If you are a vendor interested in setting up an account with Shrapnel Design feel free to give us a call (1.604.568.7280) or send us an email at info@shrapneldesign.com. For quotes on volume orders please contact us directly.

Taxes and Other Charges Customer shall pay all taxes, fees, duties, levies or charges imposed by any governmental authority or carrier.

Applicable sales taxes and shipping charges will be invoiced.

Privacy Policy

Shrapnel Design Products and Your Privacy with respect to Shrapnel Design products

Shrapnel makes every endeavor to ensure that all of our products enable our customers to protect the privacy of their end-users. The names and contact information of persons who request information about Shrapnel Design, its subsidiaries, its products and/or its services are added to our database in Vancouver, Canada, so that they may be contacted in the future regarding Shrapnel Design’s products, services or future opportunities.

This contact may occur by e-mail, telephone or mail, as Shrapnel deems appropriate. We do not sell or rent any information about our visitors, and we have no plans to do so in the future. If you give Shrapnel your contact info over this website, and you wish to have your name removed from Shrapnel’s database, please contact Shrapnel at our offices in Vancouver, Canada, call 604.568.7280, or email jeremy@shrapneldesign.com. We use industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and secure socket layers where appropriate. However, “perfect security” does not exist on the Internet. You acknowledge that acceptance of this privacy policy, as updated from time to time at this location, is a condition to your use of our website and you agree to be bound by all of its terms and conditions. If you have any questions regarding our policies please email Shrapnel’s webmaster at jeremy@shrapneldesign.com.